Program Overview
The Executive Diploma in Housekeeping & Accommodation Management is designed for individuals who aim to acquire professional skills in managing housekeeping operations and accommodation services in the hospitality industry. The program emphasizes cleanliness standards, room management, customer service, and operational efficiency.
Duration
- 9 to 12 months
(Flexible for Working Professionals)
Entry Requirements
- Minimum age of 23 with relevant working experience; OR
- Executive Certificate in a related field; OR
- Other qualifications will be considered on a case-by-case basis.
Core Subjects (8 Modules)
- Introduction to Housekeeping Operations
- Cleaning Techniques & Hygiene Standards
- Room Setup & Accommodation Management
- Laundry Operations & Linen Management
- Guest Service Excellence
- Inventory & Cost Control for Housekeeping
- Workplace Safety & Risk Management
- Team Leadership & Staff Supervision
Career Opportunities
- Housekeeping Supervisor
- Accommodation Services Executive
- Resort or Hotel Operations Coordinator
- Facility and Guest Services Executive
Fees
- RM6000
Pengenalan Program
Diploma Eksekutif Pengurusan Pengemasan & Penginapan direka untuk individu yang ingin memperoleh kemahiran profesional dalam mengurus operasi pengemasan dan perkhidmatan penginapan dalam industri hospitaliti. Program ini menekankan standard kebersihan, pengurusan bilik, perkhidmatan pelanggan, dan kecekapan operasi.
Tempoh Pengajian
- 9 hingga 12 bulan
(Fleksibel untuk Golongan Bekerja)
Syarat Kemasukan
- Berumur sekurang-kurangnya 23 tahun dengan pengalaman kerja yang relevan; ATAU
- Sijil Eksekutif dalam bidang berkaitan; ATAU
- Kelayakan lain akan dipertimbangkan berdasarkan kes ke kes.
Modul Teras (8 Modul)
- Pengenalan kepada Operasi Pengemasan
- Teknik Pembersihan & Standard Kebersihan
- Penyediaan Bilik & Pengurusan Penginapan
- Operasi Dobi & Pengurusan Linen
- Kecemerlangan Perkhidmatan Tetamu
- Kawalan Inventori & Kos untuk Pengemasan
- Keselamatan Tempat Kerja & Pengurusan Risiko
- Kepimpinan Pasukan & Penyeliaan Kakitangan
Peluang Kerjaya
- Penyelia Pengemasan
- Eksekutif Perkhidmatan Penginapan
- Penyelaras Operasi Hotel atau Resort
- Eksekutif Kemudahan & Perkhidmatan Tetamu
Yuran
- RM6000